Help & Support Center

Booking a caterer is simple! Browse through our list of verified caterers, select your preferred one, choose your menu and package, fill in your event details, and confirm your booking. You can also compare multiple caterers before making a decision.

Minimum order quantities vary by caterer and typically range from 25-100 guests. Each caterer's minimum requirement is clearly displayed on their profile page. This helps ensure quality service and food preparation standards.

We recommend booking at least 3-7 days in advance for regular events. For large events like weddings or corporate functions, book 2-3 weeks ahead. Peak seasons and weekends may require earlier booking.

Yes! Most caterers offer menu customization options. You can discuss your preferences, dietary restrictions, and special requests directly with the caterer. Additional charges may apply for special customizations.

We accept various payment methods including UPI, credit/debit cards, net banking, and digital wallets. An advance payment (typically 20-30%) is required to confirm your booking, with the balance due before or on the event day.

Cancellation policies vary by caterer. Generally, cancellations 48+ hours in advance receive a full refund minus processing fees. Last-minute cancellations may incur charges. Check the specific cancellation policy during booking.

Most caterers include serving staff in their packages. This typically includes setup, food service, and cleanup. Premium packages may include additional staff for buffet management, live counters, and specialized service.

Yes, all caterers on BookMyCater are verified and hold valid FSSAI (Food Safety and Standards Authority of India) licenses. We regularly audit our partners to ensure they maintain high food safety and hygiene standards.